• Departments identify the type of technical assistance required.
• A fomal Letter of Request (LoR) signed by the relevant Director-General (Head of Department) is sent to the National Treasury's Director-General and copied to the Head of the TAU.

Step 2:

• The LoR is processed by TAU, informed by a set of decisive factors.

Step 3:

• If approval is granted, the TAU deploys a resource to provide the required support through an engagement process.